jdbl Privacy
Policy

jdbl collects personal data from players in order to deliver a secure, compliant, and fully functional online gambling experience. We operate on a principle of data minimisation — meaning we collect only the information that is genuinely necessary for the purposes described in this Privacy Policy. Below is a detailed breakdown of the categories of data jdbl collects and the specific purpose for which each category is processed.

jdbl does not intentionally collect data from minors. If you are under 18 years of age, you must not create a jdbl account or submit any personal information to this platform. If jdbl discovers that personal data has been collected from a person under 18, the relevant account will be immediately suspended, all data will be securely deleted, and any deposits will be returned to the payment source where possible.

jdbl processes your personal data only for lawful, specific, and transparent purposes. The primary legal bases under which jdbl processes personal data include: performance of a contract (i.e., operating your player account and delivering the services you have signed up for), compliance with legal obligations (i.e., KYC, anti-money-laundering regulations, and licensing requirements), legitimate interests (i.e., fraud prevention, platform security, and responsible gaming monitoring), and — where required — your explicit consent (i.e., for optional marketing communications and non-essential cookies).

Your personal data is used by jdbl for the following specific purposes:

• Account Management: Creating and maintaining your jdbl player account, verifying your identity and age, processing login sessions, and enabling account recovery where requested.
• Payment Processing: Facilitating deposits and withdrawals in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and supported bank channels. Verifying that payment methods belong to the registered account holder.
• Game Delivery & Integrity: Providing access to jdbl's full game catalogue including slots, live dealer tables, poker, cricket betting, and crash games. Recording game outcomes for audit, dispute resolution, and RTP verification purposes.
• Bonus & Promotions Administration: Assessing eligibility for welcome bonuses, reload offers, seasonal promotions (e.g., Eid specials, BPL tournament promotions), and tracking wagering requirement progress.
• Responsible Gaming: Monitoring player activity for signs of problem gambling behaviour, enforcing self-exclusion periods and deposit limits set by players, and intervening where jdbl's responsible gaming tools identify patterns of concern.
• Fraud Prevention & Security: Detecting and investigating suspicious activity including duplicate account creation, payment fraud, bonus abuse, and unauthorised access attempts. Protecting both jdbl and legitimate players from bad-faith actors.
• Legal & Regulatory Compliance: Retaining records as required by jdbl's international gaming licence, responding to valid legal orders, and cooperating with licensed financial intelligence obligations including anti-money-laundering (AML) reporting.
• Customer Support: Responding to your queries, resolving account disputes, processing complaints, and providing general assistance via live chat and email at [email protected].
• Marketing Communications (Consent-Based Only): Where you have opted in, jdbl may send you promotional emails or SMS notifications about new games, bonuses, or platform updates. You can withdraw consent at any time by unsubscribing via your Account Settings panel or by contacting jdbl support.

jdbl will not use your personal data for any purpose that is incompatible with the purposes listed above without providing you with prior notice and, where required, obtaining your consent.

jdbl does not sell your personal data. We do not share your data with third-party advertisers or data brokers. However, in order to operate the jdbl platform and fulfil our legal obligations, jdbl works with a limited number of carefully selected third-party service providers and partners. In each case, we share only the minimum data required for the third party to perform their specific function, and all such parties are contractually obligated to handle jdbl player data in a manner consistent with this Privacy Policy.

The categories of third parties with whom jdbl may share your data, and the specific reasons for doing so, are as follows:

• Payment Processors: jdbl shares transaction-related data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank to facilitate the processing of deposits and withdrawals in BDT. These providers operate under their own privacy frameworks and are regulated financial entities in Bangladesh.
• Identity Verification Providers: jdbl may use third-party KYC verification platforms to assist in the authentication of identity documents. These providers process your identification data under strict data processing agreements with jdbl and are not permitted to use your data for any purpose beyond the specific KYC verification task.
• Game Software Providers: When you play games powered by third-party studios — including Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, and Microgaming — your gameplay data (bets, outcomes, session information) is processed by those studios' systems as part of the game delivery infrastructure. These providers do not receive your registration details or financial data directly from jdbl.
• Analytics Providers: jdbl may use anonymised or pseudonymised analytics data processed by third-party platform analytics tools to understand how players interact with the jdbl website, identify technical issues, and improve the overall user experience. No personally identifiable information is shared in this context.
• Legal & Regulatory Authorities: jdbl may be required by law, court order, or the directives of its international gaming licensing authority to disclose player data to competent legal or regulatory bodies. jdbl will comply with such requirements and, where legally permissible, will notify affected players.
• Fraud Prevention Networks: jdbl may participate in shared fraud prevention frameworks under which confirmed fraud, money laundering, or bonus abuse incidents may be reported to industry-level fraud intelligence services to protect other licensed gambling operators and their players.

jdbl does not transfer your personal data to countries that do not maintain adequate data protection standards without putting in place appropriate safeguards (such as contractual data protection clauses) to protect your data during any such transfer.

jdbl uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) on the jdbl.club website. Cookies are small text files placed on your device by a website to store information about your session and preferences. jdbl uses cookies to ensure the platform functions correctly, to keep you securely logged in, to remember your preferences, and — where you have consented — to gather analytics data that helps jdbl improve the platform experience.

jdbl categorises its cookies into the following types:

You can manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your jdbl account and using core platform features. Instructions for managing cookies in your specific browser can be found in your browser's help documentation.

jdbl does not use cookies to collect sensitive personal data such as financial details, identification documents, or health information. Cookie data collected by jdbl analytics tools is processed in aggregated, pseudonymised form and is not used to personally identify individual players.

jdbl takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures are reviewed and updated regularly in line with evolving cybersecurity best practices.

jdbl's key data security measures include:

• 256-Bit SSL/TLS Encryption in Transit: All data transmitted between your device and jdbl's servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This ensures that your login credentials, personal details, and payment information cannot be read by any party intercepting your network connection.
• Encryption at Rest: Sensitive data stored on jdbl's servers — including KYC documents, financial records, and password hashes — is encrypted at rest using AES-256 encryption. Passwords are stored as salted cryptographic hashes and are never stored in plain text.
• Access Controls: jdbl operates a strict role-based access control (RBAC) system, ensuring that employees can only access the data required to perform their specific job functions. Access to sensitive player data is logged, audited, and reviewed on a regular basis.
• Two-Factor Authentication (2FA): jdbl supports and encourages the use of two-factor authentication on player accounts. Players are strongly advised to enable 2FA via their Account Security settings to protect against unauthorised login attempts.
• Penetration Testing & Security Audits: jdbl commissions regular third-party security audits and penetration tests of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited by malicious actors.
• Incident Response: In the event of a confirmed data security incident, jdbl has an incident response procedure in place to contain the breach, assess its scope, notify affected players within a reasonable timeframe, and report to relevant licensing and legal authorities as required.

While jdbl takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — by using a strong, unique password for your jdbl account, not sharing your login credentials with any third party, and enabling 2FA where available. If you suspect your jdbl account has been compromised, contact jdbl support immediately via live chat inside your account dashboard.

jdbl respects your rights as a data subject and is committed to honouring those rights within the framework of applicable data protection law and jdbl's licensing obligations. The following rights are available to all jdbl players with respect to their personal data:

• Right of Access: You have the right to request a copy of the personal data jdbl holds about you. Upon a valid access request, jdbl will provide a structured summary of your data within 30 days. This summary will cover your registration data, KYC status, transaction history, gaming activity records, and any communications data held by jdbl's support system.
• Right of Rectification: If any personal data jdbl holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information (such as your email address or mobile number) directly via your Account Settings panel. For corrections to KYC or financial records, please contact jdbl support with supporting documentation.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal data from jdbl's systems. jdbl will action erasure requests where legally permissible. Please note that jdbl is required to retain certain categories of data — including transaction records and KYC documentation — for defined legal retention periods under its international gaming licence obligations and AML compliance requirements. Data subject to these retention obligations cannot be deleted before the retention period expires, even upon request.
• Right to Restrict Processing: You may request that jdbl restrict the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is under review, or where you believe jdbl's processing is unlawful but you prefer restriction to deletion.
• Right to Object: Where jdbl processes your data on the basis of legitimate interests (such as fraud prevention analytics), you have the right to object to that processing. jdbl will review your objection and cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where jdbl processes your data on the basis of your consent (such as for marketing emails or optional analytics cookies), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your withdrawal.
• Right to Data Portability: You may request that jdbl provide your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider where technically feasible.

To exercise any of the rights above, please submit a written request to jdbl's data protection contact at: [email protected]. Please include your full registered name, account username, and a description of the specific right you wish to exercise. jdbl will acknowledge your request within 5 business days and provide a substantive response within 30 days. In complex cases, jdbl may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

jdbl retains personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and jdbl's licensing obligations. When data is no longer required, jdbl securely deletes or anonymises it in accordance with industry-standard data destruction protocols.

Following the expiry of applicable retention periods, jdbl will securely delete personal data using data destruction methods appropriate to the sensitivity of the data in question. For physical documents (where applicable), destruction is carried out via certified secure shredding. For digital data, destruction is achieved via cryptographic erasure or secure overwrite protocols.

Note that anonymised data — which can no longer be linked to any individual — may be retained beyond the periods above for aggregated statistical analysis, platform improvement, and responsible gaming research. Anonymised data does not constitute personal data and is therefore not subject to the retention limits described in this section.

jdbl reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable law, or licensing requirements. When changes are made, jdbl will update the "Last Updated" date displayed at the top of this document and, where the changes are material, will notify registered players via email or an in-platform notification at least 14 days before the revised policy takes effect.

Material changes to this Privacy Policy include — but are not limited to — the introduction of new categories of data collection, changes to the third parties with whom we share data, modifications to the legal bases on which we process your data, and significant changes to your rights or how to exercise them.

Your continued use of the jdbl platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you should close your jdbl account and cease using the platform prior to the effective date of the changes. Account closure requests can be submitted via jdbl's customer support team at [email protected].

jdbl encourages all players to review this Privacy Policy periodically to stay informed about how we protect your personal data. The most current version of this policy is always available at jdbl.club/privacy-policy. Previous versions of the Privacy Policy are archived and available upon request by contacting jdbl support.